Last updated: August 23, 2026
These Terms and Conditions ("Terms") are a binding agreement between Sira Solutions LLC, an Ohio limited liability company doing business as "Sira HRM" ("Sira HRM," "we," "us," or "our"), and the business entity or individual accessing or using the Sira HRM platform ("you," "your," or "Customer"). By creating an account, clicking "I agree," or otherwise accessing or using Sira HRM (the "Service"), you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you may not use the Service.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity. These Terms apply to all users of your account, including administrators, managers, and any other personnel you authorize to access the platform, and you are responsible for their compliance with these Terms.
Sira HRM is a cloud-based, business-to-business human resource management platform that provides tools for:
Sira HRM is a record-keeping and workflow tool. It is not a law firm, compliance consultant, or accounting firm, and nothing in the Service constitutes legal, regulatory, tax, or compliance advice. See Section 9 ("Regulatory Compliance; No Compliance Warranty") for important limitations on how you may rely on the Service.
The Service is intended for use by businesses and their authorized personnel, not by individual consumers acting in a personal capacity. You represent that you are at least 18 years old, are lawfully able to enter into a binding contract, and are using the Service for legitimate business purposes related to human resource management.
You are responsible for maintaining the confidentiality of your account credentials. You agree to:
New accounts may receive a trial period during which the Service is available free of charge. We may require a valid payment method to be added before or during the trial. If a payment method is required upfront, no charge will be made until the trial ends or you affirmatively subscribe, whichever is earlier. We may modify, shorten, extend, or discontinue trial offers at our discretion.
Paid subscriptions are billed on a recurring basis (monthly or as otherwise stated at checkout) according to the pricing tier you select, which may be a flat fee or a fee based on the number of billable employee records in your account. Fees are stated exclusive of applicable taxes unless noted otherwise; you are responsible for all sales, use, VAT, or similar taxes associated with your subscription, other than taxes on our net income.
All payments are processed by Stripe, Inc. ("Stripe"), an independent, PCI-DSS-compliant third-party payment processor. When you enter payment card details, they are transmitted directly and securely to Stripe; Sira HRM does not receive, transmit, or store your full card number, card verification code, or other full payment card data on our own servers. Your use of Stripe's payment services is also subject to the Stripe Services Agreement and Stripe's own privacy policy.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date, and you authorize us to charge your payment method on file for each renewal and for any changes to your subscription. Changing your subscription tier while a subscription is active may result in an immediate prorated charge or credit for the remainder of the current billing period.
If a payment fails, we will attempt to notify you and will make reasonable attempts to collect payment. If the payment issue is not resolved within seven (7) days, we may restrict or suspend your access to the Service until payment is successfully processed, without limiting any other rights or remedies available to us. We are not responsible for any loss of access to your data during a period of suspension caused by unresolved payment failure.
You may cancel your subscription at any time through the billing settings in the Service. Cancellation stops future billing but takes effect at the end of your then-current billing period; you will retain access through the end of that period. Except where required by applicable law, all fees are non-refundable, including for partial billing periods, unused capacity, or early termination.
We may change our fees or introduce new pricing tiers. We will provide at least 30 days' notice of any fee increase affecting your then-current plan, and the change will take effect at your next renewal following that notice period.
As between you and us, you retain all ownership rights in the data you or your authorized users input into Sira HRM ("Customer Data"). You grant us a limited, non-exclusive license to access, host, process, and display Customer Data solely as necessary to provide, maintain, secure, and support the Service, and to comply with applicable law. We do not sell, rent, or share Customer Data with third parties except as described in our Privacy Policy. You are solely responsible for the accuracy, quality, legality, and appropriateness of all Customer Data you submit, and for having all rights and consents necessary to submit it.
Sira HRM handles sensitive employee information, potentially including Social Security Numbers (SSNs) and personal identification documents. You agree to:
Sira HRM is not a "Covered Entity" or "Business Associate" as those terms are defined under the Health Insurance Portability and Accountability Act ("HIPAA"), and we do not enter into Business Associate Agreements. The Service is not designed or certified to store Protected Health Information ("PHI") as defined by HIPAA.
You agree not to upload, store, or transmit PHI, patient medical records, or any other data through the Service that would require us to act as a Business Associate or would otherwise subject Sira HRM to HIPAA's obligations. Employment-related records incidentally maintained about your own workforce (such as licenses, certifications, or completion of required training) are permitted, but you are solely responsible for determining whether any document or data element you upload is regulated health information and for using an appropriately certified system if it is. We disclaim all liability arising from Customer Data submitted in violation of this Section.
Many Sira HRM customers operate in regulated industries, including healthcare staffing and Medicare-participating providers, and are subject to audit or oversight by government agencies such as CMS, state licensing boards, or other regulators. Sira HRM provides tools to help you organize, track, and store records - it does not evaluate, certify, guarantee, or warrant that your use of the Service satisfies any specific regulatory, licensing, credentialing, employment law, or Medicare/Medicaid program requirement, and reminder or expiry-tracking features are provided as a convenience only and may not capture every requirement applicable to you.
You are solely responsible for: (a) determining what records, credentials, and documentation you are legally required to maintain; (b) the accuracy, completeness, and timeliness of the data you or your personnel enter into the Service; (c) your own compliance with all applicable laws, regulations, and program requirements, including in connection with any government audit or investigation; and (d) maintaining your own independent backups or records sufficient to respond to an audit. Sira HRM is not responsible for the outcome of any audit, investigation, licensing action, or enforcement proceeding involving you, whether or not related to your use of the Service.
You agree not to use the Service to:
We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free access. Scheduled maintenance, updates, or circumstances beyond our control may result in temporary unavailability. We will make reasonable efforts to notify users of planned downtime in advance. We may modify, add to, or remove features of the Service at any time; we will make reasonable efforts to provide notice of changes that materially reduce core functionality you are actively paying for.
All intellectual property rights in the Service, including but not limited to software, design, trademarks, and documentation, are owned by or licensed to Sira HRM. Nothing in these Terms grants you any right to use our intellectual property beyond what is necessary to use the Service as intended during your subscription term.
Please read this section carefully - it affects your legal rights.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT ANY DATA WILL BE ACCURATE OR COMPLETE, OR THAT THE SERVICE WILL MEET ANY REGULATORY, AUDIT, OR COMPLIANCE REQUIREMENT APPLICABLE TO YOU.
You agree to defend, indemnify, and hold harmless Sira Solutions LLC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your or your personnel's use of the Service; (b) Customer Data you submit, including any claim that it violates HIPAA, employment law, or a third party's rights; (c) your violation of these Terms or applicable law; or (d) any regulatory audit, licensing action, or enforcement proceeding brought against you, except to the extent caused by our gross negligence or willful misconduct.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SIRA HRM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL FEES YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIABILITY LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
These Terms remain in effect for as long as you use the Service. We reserve the right to suspend or terminate your access to the Service, with or without notice, if you violate these Terms, fail to pay applicable fees (subject to Section 5.5), or engage in conduct that we determine, in our reasonable discretion, to be harmful to the Service, other users, or third parties. Upon termination, your right to use the Service ceases immediately, and we may delete your Customer Data in accordance with the retention terms in our Privacy Policy. Sections 5.6 (No Refunds), 6, 8, 9, 12, 13, 14, 15, 17, and 19 survive termination.
Please read this section carefully. It affects how disputes between you and Sira HRM are resolved.
Agreement to Arbitrate. Except for disputes that qualify for small claims court or claims seeking to enforce or protect intellectual property rights, you and Sira HRM agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court.
Class Action Waiver. You and Sira HRM agree that any proceeding to resolve disputes will be conducted only on an individual basis and not as a class, consolidated, or representative action. If this class action waiver is found unenforceable, then the entirety of this arbitration agreement shall be null and void, and the dispute shall proceed in court under Section 17's governing law and venue provisions.
Opt-Out. You may opt out of this arbitration agreement by sending written notice to the address in Section 21 within 30 days of first accepting these Terms, stating your name, account details, and a clear statement that you wish to opt out of arbitration.
Governing Law; Venue. These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws principles, and, to the extent any dispute is not subject to arbitration under this Section, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Franklin County, Ohio.
Neither party will be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor conditions, governmental action, internet or utility failures, or failures of third-party service providers (including Stripe or cloud infrastructure providers).
We may update these Terms from time to time. We will notify users of material changes via email or a prominent notice within the platform at least 15 days before the change takes effect, except for changes required sooner by law or security necessity. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
If you have any questions about these Terms and Conditions, please contact us at:
Sira Solutions LLC, d/b/a Sira HRM
733 E Dublin Granville RD Suite 100, Columbus, OH 43229
Email: info@siratms.com
Phone: (614) 859 6063